We understand that plans can shift, and sometimes you need to change how you return documents. If the return method listed in the Jot™ platform no longer reflects your actual method, it’s important to update it within the signing to avoid payment delays.
To update the return method:
- Go to the signing’s details page
- Select “Update Return Method”
- Select the correct return method from the available options:
- UPS Overnight
- Courier
- Drop at Office
- Pick-Up
- Used Another Label
Keeping your return method accurate helps our team track document movement more efficiently and, most importantly, ensures you get paid on time.
So if your return method changes, take a moment to update it. It’s quick, easy, and helps keep everything running smoothly.