We understand things may come up that require you to cancel a scheduled appointment. If you need to cancel, please forfeit the signing in the Jot™ platform as soon as possible so that we can assign the order to another notary. If you have any concerns, please reach out to the escrow officer or Jot Support at hello@signwithjot.com.
Here's how to forfeit a scheduled appointment:
1. Locate the signing you would like to cancel in your notary dashboard.
2. From your notary dashboard or after clicking into the signing details, click the three dots in the top right-hand corner.
3. Click the button that reads "Forfeit Signing."
4. Click the button that reads "Forfeit" to confirm you'd like to cancel the signing.
5. We understand things may come up that require you to cancel a scheduled appointment. If you need to cancel, please forfeit the signing in the Jot™ platform as soon as possible so that we can assign the order to another notary. If you have any concerns, please reach out to the escrow officer or Jot Support at hello@signwithjot.com.